Customer Testimonials for Auto Exchange Service
Eric and Tanner B - 2017 Nissan 370z Nismo
Wow! My son just bought his dream car from Auto Exchange. These guys were professional and engaged throughout the whole process of finding that perfect car. I have always been wary of that typical car dealer and have now found my go-to source for our family vehicles. Thanks to Matt and Mike for treating us like family!
Tanner & Katie B - 2013 Ford Edge
Wanted to personally thank Matt Heidrich and the Auto Exchange staff for making our vehicle purchasing experience perfect once again. My wife and I have purchased multiple vehicles from Auto Exchange and soon to be another. We've known Matt for years and have always appreciated his honest hardworking approach when it comes to finding us a vehicle. Matt will always say “Thanks for giving me the opportunity to earn your business”. Thanks again Auto Exchange, your dealership exemplifies the very best in the vehicle purchasing experience and customer satisfaction. Tanner B. Beam
Brie M - 2010 Jeep Grand Cherokee Limited
I just traded in my Jeep Wrangler for my new, snazzy Jeep Grand Cherokee and I couldn't be happier! Matt was so helpful over the phone as I live about 2 hours away and had come across this Jeep online and I was trying to figure out how I could make this as smooth a process for a trade-in and purchase as possible. Matt was easy to communicate with and when I arrived at the dealership, we got down to business. He helped me see how all the numbers lined up, gave great advice and made this purchase as smooth and easy as possible! Thank you Auto Exchange and Matt for a great new vehicle, the the great trade-in value I got for the Wrangler and showing such care and appreciation to a new customer!
DeDe A - 2014 Ford Fusion
I was treated like family at this dealership. I would recommend Mike and Matt to anyone. I got a lot more car for my money--and I had shopped around quite a bit. I even got titanium wheels--and I am 74! Feel so happy and sexy in my new (used) RED Ford Fusion. Can't imagine having a better time doing a (for me) large business deal. Completely trustworthy, straightforward, and sincere
Lisa L - 2013 Ford Edge Limited
Just wanted to send a shout out to Auto Exchange and Jeremy Pine for exceptional service beyond my expectations. I've been through a lot of cars & I have to tell you, like most, I can't stand shopping for a car. The typical pushy salesman pitch does not pertain to these guys at Auto Exchange. My experience was a delight & I got a fantastic sexy car! I LOVE my 2013 Ford Edge Limited. Its eye candy in every direction. I love everything about Auto Exchange and my awesome experience. THANK YOU SOOOOOOOOOOO MUCH Jeremy!!!! I'm a very happy customer.
Jamie B - 2007 Nissan 350z
I was looking for a car for my wife birthday present all over the net. and found this place. Matt Heidrich was very helpfull and helped me all the way. he even arranged to deliver the car here in council bluffs Iowa, in front of my driveway so i can surprise my wife. he went above and beyond and awesome customer service. Thank you very much, jammer
Will T - 2011 Infiniti M37x
Could not have been more pleased. The car was thousands less than similar models in the KC area. Matt Heidrich was on the ball from my initial inquiry to wiping the stickers off the windows when we rolled out. This is the first car buying experience I've had that allowed me to feel 100% comfortable recommending to family or friends. Before you buy a used vehicle check in with Matt and Auto Exchange. Thank you to everyone there for a very great deal, a great car, and a great experience. Oh, and we arrived on the lot at 1:00pm and we were headed home with the car at 2:45pm. That includes test drives, discussing our options, price, etc... signing the paperwork, and swapping everything out from the old car. You won't sit there all day and you won't deal with a "Used car guy".
Macey H - 2006 Mini Cooper
I couldn't be happier with my experience at Auto Exchange. I am a first time car buyer and Matt was very patient with all my questions and incredibly helpful. I received an excellent rate, wonderful service, and I was able to drive away with my childhood dream car!
Ryan P - 2012 Mini Cooper S
I've bought many cars over the years and Auto Exchange is easily the fastest and most transparent dealer I've worked with. From my initial email about a specific listing I dealt with a single person the whole time. No passing from sales person to sales manager, back to sales person, to finance person, etc. All numbers were very upfront and honest. Price of vehicle was the best in the area which meant no need to haggle on price, again saving time and frustration. Trade-in value was fair and issue-less. Very good experience and I would highly recommend this dealer. They keep a very small lot, but it is clean and looked to have a nice mix of good-condition luxury, muscle, SUV, and sports vehicles.
Neil B - 2008 BMW 335xi
I recently purchased a car from Matt Heidrich at Auto Exchange and was very pleased with the entire experience. I did a lot of research prior to purchasing the vehicle and found that not only were the cars at Auto Exchange priced reasonably, I was given a very fair price for my trade in. After purchasing the car I had one minor part that I felt should be replaced, Matt took care of ordering the part and having it installed without any cost to me. Throughout the entire process I never felt as though I was being pressured into a sale, Matt was extremely pleasant to work with. I would recommend Auto Exchange and Matt Heidrich to anyone looking for a positive car buying experience.
Kendrick L - 2013 Ford Edge Limited
I would like to thank Matt for the excellent customer service and his professionalism. He got me exactly what I wanted and at a lower price! It was a great and refreshing experience!!
Ameilia K - 2004 Kia Sorento
I came to Auto Exchange as a first time buyer. As a college student, I don't have much for a budget, and Matt helped me find a vehicle that fit my needs and was inside my budget. He explained all the paperwork to me and answered all of my questions about everything concerning the car and the buying process. I definitely recommend coming here to buy your new vehicle!
Ryan M. - 2011 Acura TL
Had a great experience the weekend of 4/19 buying an '11 Acura TL Tech Package. Matt (the GM) was super friendly and worked with us on a great deal that significantly beat a similar model at one of the big Acura dealerships in KC. Had the car checked out by a trusted mechanic friend, and it was in top shape, just like they said. We'll be back for our next car.
Molly T - 2013 Ford Edge
Thank you Auto Exchange and Matt Heidrich for helping me with my first adult purchase! My experience could not have been better and I love my new Edge!!
The Adams Family - 2005 GMC Yukon Denali & 2005 Jeep Wrangler
We just bought two cars from Auto Exchange. We worked with both Jeremy and Matt. They were super awesome guys! We had the best car buying experience we have EVER had!!! Usually, buying a car is an extremely stressful experience because you are getting ready to spend a lot of money, but both experiences were virtually stress free, and they were so fun to talk to while test driving, and signing the papers. If you are in the market to buy a used car, make sure you stop at Auto Exchange! Even if they don't have it on the lot, they will find you what you want. We are so glad that we went there. They were absolutely WONDERFUL throughout the entire process. The guys also don't work on commission, so if one of them is busy when you go in, the other one is available to take care of you. There is absolutely no pressure, no hassles, and no gimmicks. I hope I never have to buy a car from anyone else! Thank you, Jeremy and Matt for two great experiences! You guys rock!!!!!
Kim G. - 2008 Mini Cooper
Working with Matt at Auto Exchange was quick and hassle free. He was able to get me a much better rate than any other dealership that I had previously contacted. So happy with my car. I’ll definitely be back and will highly recommend everyone I know to check them out. Thanks so much! Kim
Diana S - 2010 Lexus RX350
I love the car I bought at Auto Exchange! Matt was a pleasure to work with and made the process easy & hassle-free.
Brenda K. - 2008 Jeep Compass
I would highly recommend dealing with Matt Heidrich at Auto Exchange. The other associates are very professional and polite as well. Matt always looked out for my best interest. After my purchase, Matt even went through how to operate the functions I was not familiar with. He took care of all my auto needs and made sure I was taken care of promptly.
Levi H - 2014 Ford F350
Over the past 4 years we have purchased two F150 trucks and an F350 for our business from Auto Exchange in Lawrence KS. Each time Matt and Mike have been extremely easy to work with and the process has been seamless. This is unique in that our business is in Colorado and I can honestly say that buying used or new trucks or equipment has been one of the most stressful parts of my job. Both times we have purchased the trucks site unseen, and have never been happier. I've purchased many vehicles/equipment for our business and personally, and can say this has always been the easiest way to go. If thy don't have it they will find what you are looking for. If there is a problem they take care of it. They have set a very high standard for both used and new dealerships to shoot for. If you need a new vehicle, personal or business, give Matt and Mike a chance to earn your business. They've got mine, and I would bet they would love a shot to earn yours. Highly recommended!
Belinda S. - 2011 Chevy Malibu
When I first started searching for a car I was convinced I needed to buy new. A friend recommended I contact Auto Exchange before I made a purchase and I am so happy I did! They went out and found the exact car I wanted and saved me a lot of money. Matt answered all of my questions and put any worries I had at ease. I will definitely be back. Thanks Guys!
Monique R - 2007 Lexus IS250
From the moment that I saw the car, I had a great experience. 1. The website was awesome. It showed me an awesome video of the car as well as many pictures. 2. The person that I was working with Matt was just Amazing. He was sharp, knowledgeable about the car, Courteous, and just seemed truly genuine with wanting me to get the car I wanted at a great rate. 3. The extended purchasable three year warranty with a low deductible if there is an issue, was available to me. 4. The price of the car was already below the standard value, so no hassle at all. The service I received from Auto Exchange was very pleasant, quick, and left me with an amazing car! I went with the good deal that offered me a hassle free, professional, courteous, hardworking, and knowledgeable service from Matt at AUTO EXCHANGE in Lawrence Kansas. I’m going to tell anyone looking for a car to visit the site or to call them, if they don’t have the car available that you’re looking for, they will find it for you. I will be back in the future, thank you to everyone I met at the dealership, they were all great
Dennis & Carol B. - 2010 Chevy Malibu & 2011 Ford Edge
I just had to share that this place and Matt Heidrich are both awesome. I have purchased two cars from Auto Exchange and they were both the best deals around and the best process to get them. I live in Colorado and I was able to purchase the cars without ever driving them and feel comfortable making the purchase. The cars were ready when I arrived and the paperwork took less than 30 minutes. Even if you live out of state, you need to get your next vehicle here. I checked the prices around in both states and Auto Exchange had the best prices. EVEN with the trip to get them!
Auto Exchange - 2000 Quality Vehicle
At Auto Exchange we are proud of the quality used cars we sell and our dedication to serve the needs of our customers. This is reflected in the amount of repeat business we receive. Whether this is your first purchase with us or one of many that you’ve had, you can count on our dedicated sales staff to make it the best buying experience possible.